SANDY ADIRONDACK
Legal and governance training and consultancy
for the voluntary sector
OTHER CHAPTERS
I. SETTING UP AN ORGANISATION

Ch.1: Trusts & unincorporated associations
Ch.2: Companies & other incorporated structures
Ch.3: Charitable status, charity law & regulation
Ch.4: The objects clause
Ch.5: The governing document
Ch.6: Setting up an organisation
Ch.7: Registering as a charity
Ch.8: The organisation's name
Ch.9: Branches, subsidiaries, partnerships & mergers
II. GOVERNANCE & MEMBERSHIP
Ch.10: Members of the organisation
Ch.11: Members of the governing body
Ch.12: Officers, committees & sub-committees
Ch.13: Duties & powers of the governing body
Ch.14: Restrictions on expenses, remuneration & benefits
III. RUNNING AN ORGANISATION
Ch.15: The registered office and other premises
Ch.16: Paperwork requirements
Ch.17: Meetings & decision making
Ch.18: Legal agreements
Ch.19: Organisational & personal liability
Ch.20: Insurance
Ch.21: Financial difficulties & winding up
IV. EMPLOYEES, WORKERS, VOLUNTEERS & OTHER STAFF
Ch.22: Employees and other workers
Ch.23: Rights, duties & the contract of employment
Ch.24: Model contract of employment
Ch.25: Equal opportunities in employment
Ch.26: Taking on new employees
Ch.27: Pay & pensions
Ch.28: Working time & leave
Ch.29: Disciplinary matters, grievances & whistleblowing
Ch.30: Termination of employment
Ch.31: Redundancy
Ch.32: Employer-employee relations
Ch.33: Employment claims & settlement
Ch.34: Self-employed workers & other contractors
V. SERVICES & ACTIVITIES
Ch.36: Health & safety
Ch.37: Equal opportunities in provision of goods & services
Ch.38: Confidentiality, privacy, data protection & freedom of information
Ch.39: Intellectual property
Ch.40: Publications & publicity
Ch.41: Campaigning & political activities
Ch.42: Public gatherings & entertainment
Ch.43: Food & drink
VI. FUNDING & FUNDRAISING
Ch.44: Funding & fundraising: General rules
Ch.45: Fundraising activities
Ch.46: Tax-effective giving
Ch.47: Trading companies
Ch.48: Contracts & service agreements
VII. FINANCE
Ch.49: Financial procedures & records
Ch.50: Annual accounts, reports & returns
Ch.51: Auditors
Ch.52: Corporation tax, income tax & capital gains tax
Ch.53: Value added tax
Ch.54: Investment & reserves
Ch.55: Borrowing
VIII. PROPERTY
Ch.56: Land ownership & tenure
Ch.57: Acquiring & disposing of property
Ch.58: Business leases
Ch.59: Property management & the environment
IX. BACKGROUND TO THE LAW
Ch.60: How the law works
Ch.61: Dispute resolution & litigation
UPDATED INFORMATION FOR CHAPTER 35:
VOLUNTARY SECTOR LEGAL HANDBOOK

This page contains information that has appeared on Sandy Adirondack's legal update website for voluntary organisations at www.sandy-a.co.uk/legal.htm. For current updates, including potential changes that are in the pipeline, see the legal update website.

These websites for each chapter update the 2nd edition of The Voluntary Sector Legal Handbook by Sandy Adirondack and James Sinclair Taylor (Directory of Social Change, 2001). The websites are not intended as a comprehensive update and should not be treated as such.

To order a copy of The Voluntary Sector Legal Handbook, print out the order form at www.sandy-a.co.uk/bookserv.htm or send an email order by clicking . It costs £50 for voluntary organisations or £80 for others, plus 10% p&p. We expect the third edition to be published in 2007.

The information here covers the law applicable to England and Wales. It may not apply in Northern Ireland and/or Scotland. These news items are not a full or definitive statement of the law and are not intended as a substitute for professional legal advice. No responsibility for loss occasioned as a result of any person acting or refraining from acting can be taken by the author.


Chapter 35
VOLUNTEERS


PUBLICATIONS ON LEGAL ASPECTS OF VOLUNTEERING

Updated 19/11/05. This information updates chapter 35 in The Voluntary Sector Legal Handbook 2nd edition.
Volunteering England has updated many of its briefings, including national minimum wage, expenses, volunteers on state benefits, who is allowed to volunteer, volunteers from outside the UK, volunteer health and safety, volunteer drivers, insurances, and sample volunteer agreements. A full list of all their briefings is at www.volunteering.org.uk/missions.php?id=282.

Volunteers and the Law by Mark Restall, covering all of the above topics and more, was published by Volunteering England on 6 June 2005, price £15. It can be ordered via www.sandy-a.co.uk/bookserv.htm. Members of Volunteering England can get a discount by ordering direct from the publisher, and some volunteer centres have free copies for distribution. A free eight-page summary of the book is on the Volunteering England website at www.volunteering.org.uk/law.pdf.


PUBLICATIONS FROM VOLUNTEERING ENGLAND

Added 15/4/07. This information adds to chapter 35 in The Voluntary Sector Legal Handbook 2nd edition.
Volunteering England's excellent 64-page Volunteers and the Law (£15 in hard copy) is now free to download from their website, along with an eight-page summary.

Among the many other downloadable publications is Risk Toolkit: How to take care of risk in volunteering, which sets out the potential risks faced by organisations and volunteers, and how to implement sensible risk assessment and risk management strategies.

For access to these and other publications, go to www.volunteering.org.uk and select Resources for managing volunteers / Publications / Free publications.


COMPACT CODE ON VOLUNTEERING

Added 24/10/05. This information updates chapter 35 in The Voluntary Sector Legal Handbook 2nd edition.
The revised Compact Code of Good Practice on Volunteering was issued on 17 October 2005. The code makes clear that government departments, including executive agencies and other key decision makers, and voluntary organisations should consider the possible impacts of their decisions on volunteers. The code can be downloaded at www.thecompact.org.uk/C2B/document_tree/ViewACategory.asp?CategoryID=45 or can be ordered from 020 7520 2454.


WILL THERE BE A LEGAL DEFINITION OF VOLUNTEER?

Added 8/6/05. This information adds to s.35.1 in The Voluntary Sector Legal Handbook 2nd edition.
Because there is no general legal definition of volunteer, the word is used in many ways and legal confusion can arise. For example, volunteers are increasingly trying to show in the employment tribunals that they are legally working under a contract and are therefore employees, rather than volunteers, and are entitled to employment rights (see volunteer contracts). The government is using the term "volunteer" to refer to people on the proposed national community service, under which 16 to 25-year olds who "volunteer" full time would receive a £60 per week allowance to help cover expenses. (The Sandy Adirondack casuistry prize will be awarded to anyone who can satisfactorily define the difference between "allowance to help cover expenses" and "pay significantly below minimum wage".) The statutory definition of volunteer in relation to entitlement to free criminal record checks is different from the definition of voluntary worker in relation to (lack of) entitlement to minimum wage. To try to clarify matters, the Home Office is considering whether there should be a statutory definition of volunteer.

However any definition would have to take into account:

  • Employment law--does a £60 per week allowance, other payment that is not genuine reimbursement, or allowing perks or benefits that are not necessary for the work create a contract entitling the person to equal ops protection, minimum wage and other workers' rights--and if not, why not? If the person is working on a regular basis does the payment or perk create a contract of employment entitling the person to the full range of employment rights--and if not, why not?
  • Tax law--does the payment or perk count towards taxable income--and if not, why not?
  • Benefits law--how does an allowed payment affect entitlement to means-tested benefits such as housing benefit or income support?
  • Charity law--is it a lawful payment or perk if the organisation is a charity and the volunteer is also a trustee of the charity?
  • Immigration law--can the payment or perk be provided to a volunteer who is an asylum seeker?
  • Copyright law--is creative work produced by the person £in the course of employment" and therefore the intellectual property of the organisation, or is it produced outside employment and therefore the intellectual property of the individual?
I think we can safely assume the Home Office has not even started to think about the full range of implications, so don't hold your breath on this one.


MILEAGE REIMBURSEMENT RATES

Updated 11/7/04. This information updates s.27.4.5.1 and s.35.2.1.2 in The Voluntary Sector Legal Handbook 2nd edition.
From 6 April 2002 the tax rules on reimbursement for vehicle use changed. "Authorised mileage rates" were replaced by "approved mileage allowance payments" (AMAP). The rates that can be reimbursed free of tax and national insurance during tax year 2004/5 remain:

  • Cars and vans, up to 10,000 business miles: 40p per mile (regardless of engine size)
  • Cars and vans, additional business miles: 25p per mile
  • Motorcycles: 24p per mile
  • Bicycles: 20p per mile
Employees and paid volunteers can be reimbursed at these rates free of tax and national insurance only for journeys for work purposes. Unpaid volunteers can be reimbursed free of tax not only for work journeys, but also for journeys between home and the usual place of work.

Further information is at www.hmrc.gov.uk/rates/mileage.htm.


APPEAL TRIBUNAL DECISIONS ON
VOLUNTEER CONTRACTS


Updated 13/6/05. This information updates s.35.3.2.3 in The Voluntary Sector Legal Handbook 2nd edition.
In some employment tribunal decisions, volunteers have been held to be working under a contract, and where the volunteer worked regular hours or had to make a fixed commitment (e.g. "you must volunteer for at least six months"), the contract was held to be a contract of employment. But in other similar cases, tribunals said there was no contract. This created a huge grey area.

At last the situation is getting clearer, with employment appeal tribunal decisions (which set a precedent) on 17 November 2003 in the case of South East Sheffield Citizens Advice Bureau v Mrs J Grayson and on 24 May 2004 in Mr A Melhuish v Redbridge Citizens Advice Bureau.

Based on these decisions, volunteers are unlikely to be working under a contract provided they:

  • receive only proper reimbursement of genuine expenses;
  • receive only training etc necessary to do the work, rather than training or other benefits that are not necessary for the work;
  • do not receive perks or anything else that could be seen as consideration; and
  • are not subject to sanctions if they decide not to work.
Because they are not working under a contract, they will not be protected under the employment provisions of the discrimination legislation, and will not be entitled to workers' rights (such as minimum wage and paid holidays) or employees' rights (such as the right to claim unfair dismissal).

Volunteers who receive lump sum expenses or other so-called reimbursements which are not linked to actual out-of-pocket expenditure, or benefits/perks which are not related to the work, may well be working under a contract. If they work regularly, it may well be a contract of employment. If they are working under a contract, they will be entitled to the relevant rights.

In the first case Grayson, a former employee, wanted to bring a Disability Discrimination Act claim against the bureau. The bureau said it had only 11 employees so came under the DDA small employer exemption (which ended on 1 October 2004, but was in place at the time of the case). Grayson sought to show that the Bureau's 17 volunteers were working under a contract, and the bureau therefore was not entitled to the exemption. She argued that the volunteers had to agree to work at least six hours a week, and received consideration in the form of training, reimbursement of expenses, and an indemnity (promise of repayment) if a negligence claim were successfully brought against them.

The employment tribunal agreed with her that this created a contract of employment. The employment appeal tribunal disagreed. They said there was a limited unilateral contract, which they called an "if" contract: "If you do any work for the bureau and incur expenses in doing so, and/or suffer a claim from a client you advise, the bureau will indemnify you against your expenses and any such claim." But, the EAT said, this did not impose any obligation on the volunteer actually to do any work, so it did not constitute a contract for services or a contract of employment. Furthermore, the training was necessary to enable the volunteer to do the work, and did not constitute consideration for the work.

In the second case Melhuish was a CAB volunteer claiming unfair dismissal. For reasons similar to Grayson, the EAT found that he was not working under a contract of employment and was therefore unable to claim unfair dismissal.

For the EAT decisions go to www.bailii.org/uk/cases/UKEAT/2003/0283_03_1711.html for Grayson and www.bailii.org/uk/cases/UKEAT/2004/0130_04_2405.html for Melhuish.

The Times reported on 31 January 2005 that RNLI is facing five separate claims of unfair or constructive dismissal, in cases where lifeboat volunteers were asked to leave because other crew allegedly found it too difficult to work with them. According to the article the volunteers receive expenses, but it was not clear whether these are lump sums or linked to actual expenses, not was it clear what the obligations are of RNLI to the volunteers, or the volunteers to RNLI. In due course these cases may further clarify (or confuse) the situation on when volunteers are considered to be working under contract.


THREAT TO CHILDCARE AND OTHER CARE COSTS FOR VOLUNTEERS

Added 14/12/07. This information updates s.35.3.3 in The Voluntary Sector Legal Handbook 2nd edition.
In their response to the recent consultation on national minimum wage (NMW) for voluntary workers, the Department for Business, Enterprise and Regulatory Reform said (para 2.14) that "reimbursement of childcare expenses represents a significant benefit in kind and as such would change the nature of the relationship between voluntary worker and qualifying organisation".

The National Minimum Wage Act 1998 s.44 says that 'voluntary workers' — volunteers who receive any money or benefit at all — are entitled to minimum wage unless the only money they receive for their volunteering is reimbursement of expenses incurred in carrying out their duties and, in some very specific situations, subsistence payments to cover meals and living expenses; and/or the only benefit in kind they receive from their volunteering is training whose sole or main purpose is to improve the work they do as a volunteer, and subsistence or accommodation reasonable for the work.

This is clearly a very narrow definition but in practice HM Revenue & Customs, who enforce minimum wage, have taken a pragmatic view, have not interpreted the law rigidly, and have not treated reimbursements for lunch, childcare etc as entitling the person to minimum wage. But now BERR is saying that reimbursement for care costs is a benefit, and will entitle volunteers who receive it to minimum wage.

The Association of Volunteer Managers (AVM) has launched a campaign to defend the right of volunteers to be reimbursed care costs without gaining entitlement to minimum wage. I am publicising this campaign and urge you to support it, because I think it is such an important issue for organisations which use volunteers.

Organisations such as AVM and Volunteering England argue that care costs are a legitimate expense, and not a benefit or perk. Organisations should be able to reimburse the costs of any carer who has had to buy in care while they are volunteering. There is absolutely no legal precedent for BERR’s comment; in fact it contradicts recent legal rulings on the employment status of volunteers, and the Department for Work and Pensions' views on volunteer expenses for volunteers receiving state benefits.

We feel it is important to let BERR know that they have got it wrong, and that reimbursement of care costs is not a benefit. If organisations were to stop reimbursing care, this would act as a significant barrier to carers on low incomes who want to offer time to their community or to causes they support.

If you are concerned about this, please contact John Hutton (Secretary for State for BERR), huttonj@parliament.uk, and Helen Dwyer (the person dealing with the consultation at BERR), helen.dwyer@berr.gsi.gov.uk. There is a sample letter on the AVM website at tinyurl.com/yqg8uq.

BERR's response to the consultation is at www.berr.gov.uk/files/file42602.pdf.


VOLUNTEERS AND MINIMUM WAGE

Updated 15/9/02. This information updates s.35.3.3.1 in The Voluntary Sector Legal Handbook 2nd edition.
Under the National Minimum Wage Act 1998, the minimum wage does not apply to volunteers who:

  • receive only reimbursement for genuine or reasonable out-of-pocket expenses; and
  • receive no benefits other than training necessary for them to carry out the work.
It also does not apply to volunteers who:
  • receive accommodation and/or meals because it is necessary in order for them to carry out their work; or
  • receive a payment towards subsistence--but only if (a) the volunteer is working for a charity, voluntary organisation, associated fundraising body or statutory body, and (b) the volunteer has been placed with that body by a charity acting in pursuance of its charitable objects; or
  • are residential members of a charitable religious community (provided the community is not an independent school and does not provide further or higher education courses).
The minimum wage is likely to apply to volunteers who receive payment above genuine reimbursement. This could include, for example, lump sum expenses, sessional fees, one-off payments, "honoraria" etc. It is also likely to apply where volunteers receive training beyond what is needed for them to do their work, or where they receive other benefits such as shop discounts, or free or discounted access to events or services.

Volunteering England (tel 0800-028 3304) can advise on volunteers' entitlements to minimum wage.


MINIMUM WAGE FOR "VOLUNTARY" OVERTIME?

Added 21/3/05. This information updates s.35.3.3.1 in The Voluntary Sector Legal Handbook 2nd edition.
Many local authority sports coaches are expected--or perhaps choose--to put in extra unpaid time above their contracted hours. An aggrieved coach has claimed that he should be entitled to minimum wage for these hours, instead of doing them on an unpaid "voluntary" basis. As of early March 2005, the Central Council of Physical Recreation is discussing the matter with the Inland Revenue and the Department of Trade and Industry. The outcome will have implications not only for sports coaches, but for all employees who put in "voluntary" extra hours.


COMPULSORY UNPAID WORK FOR FAILED ASYLUM SEEKERS

Updated 16/8/05. This information updates s.35.5.2 in The Voluntary Sector Legal Handbook 2nd edition.
Under s.10 of the Asylum and Immigration (Treatment of Offenders, etc) Act 2004 and the Immigration and Asylum (Provision of Accommodation to Failed Asylum Seekers) Regulations 2005, failed asylum seekers who are not yet able to return to their home country can be required to carry out "community activities" in return for food and accommodation. The asylum seekers will have to work for up to 35 hours per week, and those who do not do their work will be denied welfare benefits while they are awaiting deportation. According to Third Sector magazine on 8 June 2005, voluntary organisations which were invited by the Home Office to tender for the scheme have withdrawn, because of its compulsory nature.

The Act is at www.opsi.gov.uk/acts/acts2004/20040019.htm and the regulations are at www.opsi.gov.uk/si/si2005/20050930.htm.


CODE OF PRACTICE FOR VOLUNTEER FUNDRAISERS

Added 19/8/05; links updated 22/12/05. This information updates s.35.9.4 in The Voluntary Sector Legal Handbook 2nd edition.
The Institute of Fundraising's best practice code for volunteer fundraising sets out guidelines for organisations working with volunteer fundraisers, differentiating between volunteers who are acting "on behalf of" an organisation (where the responsibility lies with the organisation) and "in aid of" an organisation (where responsibility remains with the volunteer). The guidance includes key legal points, volunteer management issues, and points to consider when celebrities are involved in volunteer fundraising. For Volunteer Fundraising click here (the web address is too long to include on screen).


VOLUNTEERS DRIVERS AND INSURANCE

Added 18/8/05. This information updates s.35.9.5.1 in The Voluntary Sector Legal Handbook 2nd edition.
Motor Conference, which represents 98% of insurers providing motor insurance in the UK, has given undertakings that motor insurance policies they provide covering social, domestic and pleasure or business use will cover driving carried out as a volunteer, even if the volunteer receives a mileage allowance. If the volunteer's insurer is a member of Motor Conference, the organisation does not need to see written confirmation from the insurer that the insurance covers volunteer driving. However the organisation should still ask to see the volunteer's insurance and confirm that the insurer has signed up to the undertakings. And the volunteer should still notify their insurer that they are using their vehicle for volunteer driving, just in case their policy does not, for some reason, cover the intended driving.

If a volunteer receives anything more than a mileage allowance, the driving is likely to be classed as "hire and reward" and will not be covered by the insurance. Or if the so-called volunteer is paid for their work, the driving is likely to be classed as business use and will not be covered by social, domestic and pleasure policies.

For more about these undertakings and a list of insurers who have signed up to them, see www.abi.org.uk/display/file/child/141/motor_conference.doc.


SAFETY FOR VOLUNTEER AND EMPLOYEE DRIVERS

Updated 17/9/03. This information adds to ss.35.9.5 and 36.11 in The Voluntary Sector Legal Handbook 2nd edition.
The Royal Society for the Prevention of Accidents and the Health and Safety Executive have published guidelines for volunteers or paid staff who drive for the organisation (either their own vehicles or cycles, the organisation's, or provided by someone else). RoSPA's Managing occupational road risk, published on 27 August 2003, includes a sample policy statement on road risk, frameworks for interviewing employee and volunteer drivers and doing random vehicle checks, and lists of information requirements and control measures. It is at www.rospa.com/roadsafety/morr/index.htm, or from RoSPA on 0870-777 2171.

The HSE guidelines, published on 17 September 2003, are intended for employers, health and safety representatives, and self-employed people. They are at www.hse.gov.uk/pubns/indg382.pdf.


LUNCH REIMBURSEMENTS FOR VOLUNTEERS ON STATE BENEFITS

Updated 2/10/06. This information updates s.35.10 in The Voluntary Sector Legal Handbook 2nd edition.
Volunteering England has been informed by Jobcentre Plus that their "new rules" on meal expenses is officially in force from 9 October 2006. This confirms that volunteer meal expenses can legitimately be reimbursed without affecting benefits. The confirmation became necessary when the Department for Work and Pensions issued new guidance in spring 2006 saying that meal reimbursements should be classed as earnings for volunteers on jobseeker's allowance, income support and other state benefits. Guidance has been sent to benefits staff advising them on how to treat meal expenses.

No date has yet been set for corrections to DWP's Guide to Volunteering While on Benefits.


ADVANCE PAYMENT OF VOLUNTEER EXPENSES

Added 26/8/01. This information adds to s.35.10 in The Voluntary Sector Legal Handbook 2nd edition.
Reimbursement of genuine out-of-pocket expenses does not affect volunteers' entitlement to state benefits, but there have been difficulties where volunteers received the money in advance (for example to pay for their volunteering travel costs). The Social Security Amendment (Volunteers) Regulations 2001 now make clear that income support, jobseeker's allowance, housing benefit and council tax benefit are not jeopardised if a volunteer receives payment for expenses to be incurred. The usual rules about having to provide receipts or other documentation apply, and the volunteer would have to repay to the organisation any money which was not spent on genuine expenses.

The regulations are at
www.opsi.gov.uk/si/si2001/20012296.htm.


INCAPACITY BENEFIT:
EARNINGS FROM PERMITTED WORK


Updated 30/4/07. This information updates s.35.10.4 in The Voluntary Sector Legal Handbook 2nd edition.
From 1 October 2006 the amount that people on incapacity benefit can earn when undertaking "permitted work" (formerly referred to as therapeutic work) is increased to £86 per week.

From 2008 a new employment support allowance will, for new claimants, replace incapacity benefit and income support paid on grounds of incapacity or disability. All ESA recipients, not just those who would have been on incapacity benefit, will be able to undertake permitted work.


REDUCED NEGLIGENCE RISKS FOR VOLUNTARY SECTOR OR VOLUNTEER-LED ACTIVITIES?

Updated 1/2/05.
Julian Brazier MP sponsored a "Promotion of Volunteering" private members bill in 2004, proposing that people who take part in potentially dangerous activities run by volunteer-involving organisations (not just activities run by volunteers) could be asked to sign a statement of inherent risk setting out the risks of personal injury or property damage inherent to the activity. If the participant was then injured and brought a claim for negligence or breach of statutory duty, the courts would take into account that the person (or, in the case of a child, their parent) had knowingly accepted that there were risks involved. The courts would only uphold a claim for negligence if "it would manifestly be unreasonable not to do so". (This would have been very different from upholding a claim "if it is reasonable to do so".) The bill ran out of parliamentary time and was not passed.


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